Service Uptime Guarantee
What's included in the service uptime guarantee and why is it so essential when you select your hosting service provider?
The service uptime is frequently disregarded by a lot of people when they're looking for a new shared hosting provider, but it can often be a lot more significant compared with the actual plan attributes. It will not matter how good a plan is if the sites hosted inside the account are unavailable for long periods of time. This type of downtimes are frequently penalized by search engines like google, not mentioning the fact that site visitors will most likely not return to a site they experience problems with. For this reason, it is essential to check out the stability of the hosting service before you get a new account to be confident that the prosperity of your sites will not depend upon third-party factors, but entirely on their content and on your marketing and advertising campaigns.
Service Uptime Guarantee in Shared Hosting
We guarantee 99.9% service uptime for each and every shared hosting
account on our servers. We take advantage of an innovative cloud Internet hosting platform where each and every part of the hosting service is handled by an independent group of web servers, so if one machine fails, the remaining ones within the cluster will take over at once. The cloud platform also minimizes the overall load tremendously, so the web hosting service is far more stable compared to a service through which everything runs on just a single machine and your sites are going to perform in the best possible way. We also have redundant Internet lines and diesel-powered backup generators to ensure that your internet sites will stay online no matter what. Hardware and software firewalls ensure the proper performance of our machines in the event of DDoS attacks while in the case of any software issue, we have professionals monitoring the servers 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
If you acquire a semi-dedicated server
plan through our company, you'll enjoy a guaranteed 99.9% uptime. Your account is going to be created on a modern cloud hosting platform with a load-balancing system that virtually gets rid of any downtime. The files, e-mail messages, stats and databases are all handled by their own sets of servers, so even when there's a trouble with one web server, your websites aren't going to be affected in any way. This enables us to offer you a far more stable website hosting service in comparison with companies which run everything on one web server where a problem with a single service can take the entire machine down. To prevent infrastructure complications, our data centers work with various Internet providers and powerful diesel generators, so regardless of what happens, the machines will keep operating with no disturbances and your Internet sites will remain working. Any software troubles will be addressed at once by our experienced group of admins that check all servers 24/7.
Service Uptime Guarantee in VPS Servers
Our Virtual Private Server packages have a 99.9% uptime warranty. The stability and availability of the service is ensured by several Internet providers and diesel backup generators. We also employ new hardware for the physical servers in which the VPS accounts are set up to steer clear of any chance of hardware crash and each and every part has been tested carefully. The integrity of your information is ensured through enterprise-level hard disks working in RAID and the uptime guarantee time includes all repairs and maintenance procedures, so your web sites are going to be operating basically without any interruptions. Our experienced admins will resolve instantly any software issue that could show up, so even if there is a problem with another VPS server
account on the physical hosting server, your VPS shall not be affected. The web server uptime is listed on our internet site and not hidden in our Terms of Service because we can keep our promise and provide you with an exceedingly reliable hosting service.
Service Uptime Guarantee in Dedicated Servers
Our dedicated plans include a 99.9% web server and network uptime guarantee and repairs and maintenance procedures are included in the other .01% of the time. We test every server carefully before we hand it over to the customer and we use new hardware components to avoid any prospect of hardware problems. Any unforeseen software troubles will be resolved right away by our system administrators as they keep tabs on all of the hosting servers 24/7. To avoid infrastructural troubles, our data center in the downtown area of Chicago uses powerful diesel backup generators, while the connection to the servers is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we also have software and hardware firewalls, so even if your websites are flooded, we can take action immediately and filter the excess traffic before it reaches your dedicated server
and disrupts the proper operation of your sites.