A 99.9% Server Uptime
The major advantage of developing your own shared hosting platform is that you do not have to worry about compatibility – you configure a particular set of software apps in such a manner so as to be compatible with a defined set of hardware parts. The final outcome is something even more solid and dependable, as there are fewer potential risks of failure. We have built our cloud hosting system using time–tested hardware parts along with a significantly customized version of Security–Enhanced Linux in an attempt to create an incredibly secure home for your websites.
That is why, with all our shared hosting service plans we offer you a 99.9% server uptime guarantee. This guarantee is available in all datacenters.
A 99.9% Network Uptime
Other than our cloud hosting platform, we’ve also set up our very own internal network in each one of our datacenters. Everything is based on first–rate hardware elements fabricated by Juniper. In addition, on each router, we have set up a firewall with an intricate algorithm in an effort to filter out all dubious requests.
Hence, in all our data center facilities – in our datacenter in US, in our datacenter in UK, in our datacenter in FI, in our datacenter in Eastern Europe as well as in our datacenter in AU, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting services in every datacenter.
A 30–Day Money–Back Guarantee
While we have done pretty much everything to lessen all potential risks with our cloud hosting packages and although we provide excellent support, there are instances when the customer simply isn’t pleased with what we have to offer. Or he wants to upgrade to a more robust web hosting service, such as a VPS server or even a dedicated server.
This is why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not fully satisfied, you will receive a reimbursement.
24/7 Technical Support
If you have ever been forced to wait for hours to receive an answer, you’re probably aware of how frustrating this can be, particularly if your web site is on the line. Because of this, our company offers a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our techs will be here and they will answer you within 60 minutes. And the best part is that their average response time is just 20 minutes!