Help and support Channels
Video Training
Our step–by–step video courses will help you with any type of work within the web hosting Control Panel.
A F.A.Q. Section
We provide a user–friendly Frequently Answered Questions section where you will find solutions to the most regularly asked questions.
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A Ticketing System
Our support team is online 24/7/365 to answer your tech questions. Expect a solution within no more than 60 minutes after you have presented the ticket.
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Types of Support
Shared Hosting Help and Support
If you need advice maintaining your shared hosting service account, or need more resources for your sites, just simply let us know and we’ll give you the most suitable answer.
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VPS Servers Help & Support
Assuming that you have troubles working with your SolusVM admin interface, or with any of the free scripts the VPS is pre–installed with, just let us know.
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Dedicated Servers Guidance
If you want expert advice from a webmaster or wish to modify the set–up of your dedicated server, just contact us.
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Semi-Dedicated Hosting Support
- We have a staff of seasoned techs in a position to assist you with anything at all related to your semi-dedicated server. They are on hand 24/7 throughout the year.
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