Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You can find nearly all the answers to your questions in the intuitive Help section built into adTrafficHost’s Online Control Panel. It features an enormous database with commonly asked questions and exhaustive educational articles prepared by our experienced customer support team.

  • Top quality support service

  • Tutorial Videos

  • For users who would like to discover how to deal with a common issue by watching an educational video clip, we’ve added a collection of video tutorials to our Online Control Panel. All the tutorial videos are concise and simple to follow. They offer step–by–step demonstrations of different web site administration techniques.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24x7x365 customer support service and include a 1–hour ticket response guarantee. Our accomplished techs will be online 24–7–365 and will remedy any issue that you may possibly encounter within maximum 60 minutes after the helpdesk ticket submission. Normally, a reply will be provided to you in less than 20 minutes.