Customer Support Channels
A 1–hour Response Guarantee
Giving top quality support promptly is our top priority, so that we backup each shared hosting service plan with a 1–hour ticket reply warranty. As you post a ticket or drop an email, our customer customer assistance crew will do their best to generate the most satisfactory solution to your problem and to offer you assistance promptly.
A Top–quality Support Service
Contact us at any time required. Our team of technicians will be on the web for you 24x7x365 to react to all of your requests and to fix any concern that you may have. You can send us a tech support ticket from your Online Control Panel or send us an e–mail any moment. Furthermore, on business days, you can easily ring us or work with the online chatting option.
An Intuitive Help Section
We have integrated an in depth education base into the Control Panel which enables you to receive beneficial step–by–step directions whenever you want. Each section of the Control Panel features its own contextual guide area having a list of how–to posts. We have also prepared movies to offer you a greater idea of just how to accomplish any given task.