1 hour ticket response
Quick support is our foremost duty and this is the reason why we’ve got a team of proficient customer support engineers who are eager to provide a rapid reply to any question that you might have. Simply post your helpdesk ticket from your Online Control Panel and we will reply back to you within sixty minutes in the worst case scenario. Actually, we strive hard and aim for a 20–minute client support ticket response time.
A First–Class Tech Support Service
We’ve got a team of web hosting support technicians who will be happy to respond to all your queries whenever you require support. The majority of our help desk support team representatives have many years of experience in the shared hosting service industry, which means that you can constantly depend on swift and comprehensive answers to your concerns.
An Easy–to–Navigate Help Section
In the Online Control Panel you can find an easy–to–navigate Help section where you can find quick suggestions on how to use our web hosting services. You can find the answers to your questions in our F.A.Q. section, see more details in the web hosting account management articles or check our how–to video tutorials.