Support and Help Channels

  • 1 hour ticket response time

  • A 60 minutes Ticket Solution Guarantee

  • Our group of techs will do their best to reply to your assistance inquiries within less than 1 hour. If, however, the trouble you have encountered demands the assistance of our Admin =Team,= we will send the ticket to the technician on duty and will write a comment to inform you.

  • Top quality support service

  • Top–quality Technical Assistance Service

  • Our customer help and support crew is going to be on duty for you 24/7 to to handle all service demand tickets that you submit. We offer tech assistance for all the packages that are pre–configured on your server. These include our in–house designed Online Control Panel, the chosen Operating System and the server management panel (based on the VPS type).

  • Intuitive help center

  • A Descriptive Help Zone

  • In the Online Control Panel that is included gratis in your virtual server, you will find an information–rich Help zone, which incorporates all you should be informed about when taking care of your websites and software. We have added a wide array of how to reports and video training that show the standard website supervision duties in an easy to comprehend manner.